SILK & SUMMIT · SINGAPORE
Returns, inspection and storage guidance
Perishable goods need immediate inspection. Product-specific return terms are stated with the quotation before payment.
Inspect on arrival
Check packaging, seal, temperature condition, quantity and visible damage before storage or use.
Report an issue
Contact us promptly with the order reference, photographs, label and temperature or condition details.
Do not guess storage
Follow the producer label and the lot-specific guidance supplied with the confirmed order.